778go Privacy
Policy

778go is committed to protecting the privacy and security of the personal data entrusted to us by our players and website visitors in the Philippines and beyond. This Policy applies to all personal data that 778go collects, uses, stores, or otherwise processes in connection with:

• Your registration and maintenance of a 778go player account.
• Your use of any game, betting market, or service available on the 778go platform.
• Any deposits, withdrawals, or financial transactions you conduct through 778go.
• Any communications you have with 778go's customer support team.
• Your browsing and interaction with the 778go website, including through cookies and similar tracking technologies.

This Policy does not apply to third-party websites or services that may be linked to or from the 778go platform. We encourage you to review the privacy policies of any third-party services independently before providing them with your personal data.

778go collects the following categories of personal data from players and website visitors, depending on the context of the interaction:

778go does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health records, or sexual orientation, except where strictly required by applicable law (for example, health-related self-exclusion requests in the context of responsible gaming).

778go collects personal data through the following methods:

• Direct collection: When you register a 778go account, complete your KYC verification, contact our support team, or submit any information to us directly through the platform.
• Automated collection: When you interact with the 778go website, we automatically collect technical and usage data via cookies, server logs, and similar technologies (see Section 7).
• Transaction processing: When you make deposits or request withdrawals, our payment processing partners share transaction confirmation data with 778go for wallet crediting and fraud monitoring purposes.
• Third-party verification services: For KYC and AML compliance, 778go may use third-party identity verification services that cross-reference the documents you provide against government and commercial data sources available in the Philippines.

778go processes your personal data on the following lawful bases as recognized under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity: Processing required to perform our contractual obligations to you as a registered 778go member — including account management, payment processing, and game operation.
• Legal obligation: Processing required to comply with applicable Philippine laws, including KYC/AML obligations, age verification requirements, PAGCOR regulatory obligations, and tax reporting requirements.
• Legitimate interests: Processing necessary for 778go's legitimate business interests, including fraud prevention, security monitoring, platform analytics, and responsible gaming oversight — provided these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for optional marketing communications. You may withdraw consent at any time by contacting our support team or adjusting your account notification settings.

778go uses the personal data we collect for the following purposes:

• To create, maintain, and manage your 778go player account.
• To verify your identity and age (21+) in compliance with PAGCOR standards and Philippine law.
• To process deposits, withdrawals, and other financial transactions on the 778go platform.
• To deliver and operate the gaming and betting services available on 778go.
• To monitor account activity for fraud detection, security incidents, and AML compliance purposes.
• To enforce 778go's Terms & Conditions and responsible gaming policies, including self-exclusion requests.
• To provide customer support and resolve complaints or disputes related to your 778go account.
• To send service notifications — including OTP codes, transaction confirmations, and account security alerts — to your registered Philippine mobile number or email.
• To send marketing communications about 778go promotions, bonuses, and new game releases, where you have consented to receive such communications.
• To conduct anonymized analytics and platform performance monitoring to improve the 778go user experience.
• To comply with any court order, regulatory request, or legal obligation applicable to 778go.

778go does not sell your personal data to third parties. We share personal data only in the following limited circumstances:

• Payment processors: Your financial data is shared with Philippine electronic payment providers (such as GCash, Maya, BPI, BDO, and Metrobank) solely to process your deposit and withdrawal transactions.
• Identity verification providers: Identity documents and related data may be shared with accredited KYC verification service providers for age and identity verification in compliance with PAGCOR and AML requirements.
• Game software providers: Your player account identifier may be shared with 778go's licensed game providers to facilitate access to their games on the platform. These providers are contractually bound to process this data only for the purpose of game delivery and fair play monitoring.
• Regulatory and law enforcement authorities: 778go may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine authorities where required by law, court order, or regulatory request.
• Professional advisers: We may share personal data with our legal counsel, auditors, or other professional advisers on a strictly confidential basis where necessary for the provision of their professional services to 778go.

All third parties with whom 778go shares personal data are required to maintain appropriate technical and organizational security measures and to use the data only for the specified purpose. 778go remains responsible for ensuring that third-party processors comply with applicable data protection obligations.

The 778go platform uses cookies and similar tracking technologies to deliver, optimize, and secure the platform experience. The following types of cookies are used:

• Essential cookies: Required for the 778go platform to function correctly — including session management, login authentication, and security token storage. These cannot be disabled without impairing platform functionality.
• Performance cookies: Used to collect anonymized data about how players interact with the 778go platform — such as pages visited, time on page, and error events — to enable us to improve platform performance and user experience.
• Functional cookies: Store your preferences — such as display language, game lobby filters, and notification settings — so that your 778go experience is consistent across sessions.
• Analytics cookies: Used for aggregate, anonymized reporting on platform traffic and usage patterns. These cookies do not identify individual users.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair your ability to log in and use the 778go platform. For performance, functional, and analytics cookies, you may opt out without affecting your ability to play on 778go.

778go retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods mandated by Philippine law and regulatory requirements:

When personal data is no longer required for any lawful purpose or retention obligation, 778go will securely delete or anonymize it in a manner that prevents reconstruction or identification.

778go implements technical, administrative, and organizational security measures appropriate to the nature of the personal data we process and the risks associated with its processing. These measures include:

• Encryption: All data transmitted between your browser or device and the 778go platform is encrypted using 256-bit SSL/TLS encryption. Personal and financial data stored in 778go's systems is encrypted at rest.
• Access controls: Access to personal data within 778go's systems is restricted to staff members who require it for their specific role. All internal access is logged and subject to periodic review.
• Two-factor authentication: 778go's login system uses SMS OTP-based two-factor authentication to protect player accounts from unauthorized access.
• Security monitoring: 778go's platform and infrastructure are monitored 24/7 for unusual activity, potential security incidents, and indicators of fraud or unauthorized access.
• Third-party security assessments: 778go conducts periodic security assessments to identify and address vulnerabilities in its platform and infrastructure.

While 778go implements industry-standard security measures, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your 778go account credentials and for notifying us immediately if you suspect unauthorized access to your account.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by 778go:

• Right to be informed: You have the right to be informed that 778go is collecting and processing your personal data, and to be provided with information about the purposes, scope, and methods of processing — as documented in this Policy.
• Right to access: You have the right to request a copy of the personal data 778go holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate, outdated, false, or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data in circumstances where 778go is no longer legally required or entitled to retain it.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on 778go's legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request its transfer to another data controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that 778go has processed your personal data in violation of RA 10173.

The 778go platform is strictly intended for use by adults aged 21 years and older only, in compliance with PAGCOR's standards for online gaming in the Philippines. 778go does not knowingly collect personal data from individuals below the age of 21.

If 778go becomes aware that personal data has been collected from an individual who is below the required age, we will take immediate steps to delete that data and close the associated account. All winnings accumulated by any player found to be below the required age will be void and subject to forfeiture.

If you believe that a person below the age of 21 has registered on the 778go platform, please notify us immediately via our 24/7 live support team so that the matter can be investigated and the account closed promptly.

In the course of providing services on the 778go platform, some of your personal data may be transferred to, stored in, or processed in countries outside the Philippines — for example, by cloud infrastructure providers, game software providers, or identity verification services whose servers are located outside the Philippines.

Where such cross-border transfers occur, 778go ensures that appropriate safeguards are in place to protect your personal data, consistent with the requirements of RA 10173 and the standards set by the National Privacy Commission. These safeguards may include contractual clauses with receiving parties that require them to maintain protection standards equivalent to those required under Philippine law.

By using the 778go platform and accepting this Privacy Policy, you consent to the cross-border transfer of your personal data in the limited circumstances described in this Section, subject to the safeguards described above.

778go reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, regulatory requirements, or business operations. The "Last Updated" date at the top of this Policy will be revised whenever material changes are made.

For material changes — those that significantly affect how your personal data is processed or your rights in relation to it — 778go will provide notice by SMS or email to your registered contact details, or by a prominent notice on the 778go platform at login, at least 7 days before the changes take effect where reasonably practicable.

Your continued use of the 778go platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how 778go protects your personal data.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 778go, please contact our Data Protection Officer using the following details: